Particular importance is given to quality care and support to customers. KRON isn't using business philosophy cash & carry, than seeks to good long-term cooperation with customers. We strive to make support more comprehensible and totally adjusted to the needs of users.

Customer support is provided in the warranty and post-warranty within or upon request.

• In warranty of 12 months complete customer support is absolutely free.
• In post-warranty time support can be regulated by the Agreement about post-warranty customer support. Then, with the payment of the agreed monthly amount users have full support at no extra charge.
• By request of customer KRON provides adequate support at local rate.

KRON Customer support includes:

• 24-hour technical support
  In order to adapt to the business process of the customer, our employees are constantly ready to respond to all requests
• Legislative changes
  Programs are promptly coordinate with all new regulations.
• Revolutionary rapid methods support online
  Using an Internet connection KRON can solve all requests directly to the client's computer as soon as possible.
• Constantly open phone line for consultation and expert advice
  Our staff is happy to answer questions, providing professional advice and guidance to use program by phone.
• Arrival to users
  Whenever necessary, the possibility of arrival of our experts in users area.
• Educating users
  Special care is given to the continuing education of customers of have to use the program and IT equipment.
• Newly issued version (upgrade)
  KRON Programs are continually improved and upgraded with new features, and all changes are available to users on the Internet or entering into programs using automatic updates.
• Instructions integrated into the program
  In our programs are introduced simple instructions for users. Manuals can be also downloaded here.